Issue link: https://industrialengineer.epubxp.com/i/905872
4 ISE Magazine | www.iise.org/ISEmagazine the Front line 12 | Dutch inventor aims for plastic fantastic transportation 13 | Gamification reaches the process industry 14 | Gut-check in 3-D 14 | Corporate social responsibility cuts both ways 15 | A little instruction for your career 15 | It helps when the boss has your back 15 | Toyota tests hydrogen fuel cell trucks 16 | Fresh eyes can curb medical device recalls 16 | Lean out the forklifts 16 | More photons, please the institute 56 | Voting tolls for thee 60 | Inge Marcus granted honorary membership 61 | New scholarship named for SHS co-founder, wife 61 | Donations to IISE pay off in the future in every issue 6 | Editor's Desk 10 | Trending at IISE 14 | Dilbert 48 | Case Study 50 | Research 54 | Tools & Technologies 66 | Final Five Features 28 | Don't let the supply chain's final leg trip you up 28 percent of transportation costs happen in the last mile; here's a holiday model to help By Gurram Gopal and Alvaro de Miguel 34 | Food service simulates to innovate Testing beyond "the real world" allows restaurants to examine new menus and site designs By Juan Martinez 40 | Are you leading or lagging? Just like in other sectors, healthcare enterprises need the right KPIs By Casey Bedgood 45 | Reading for engineers Use your downtime over the holidays to gather in some knowledge Compiled by Michael Hughes perspectives 18 | Performance Don't look back 20 | Management Key business risks for 2018 22 | Health Systems Well, if you ask me ... 24 | Innovation Clean tech helps drive Denmark's economy 26 | Member Forum Communicating the problem is the first step Table of Contents December 2017 | Volume 49 | Number 12 | www.iise.org/ISEmagazine 28 Cover Story 49 12 40 34 45